Shipping & Delivery

We ship from the West Coast of Canada to as far as the maritimes. However- please note that we cannot ship frozen product to Ontario & onward.

Our local schedule is from Monday- Friday

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Order & Website

Please make sure you are using an up to date browser and or device. After checking these are all up to date- if you are still having this error please delete your Cache/ Cookies.

Often we find with older gen apple products- if they can no longer be updated, the website will not function correctly.

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Customer Service

604.558.1155

Send a message

orders@avafinapet.com